• Dan Hinmon

How to Temporarily Mute a Facebook Support Group Member



Sometimes conversations go sideways and as group admin you've got to step in to reduce conflict or just put things on pause long enough to explain to a group member the community rules.


One way of calming things down is to mute someone to temporarily stop them from posting or commenting in the group.


Here's how:

  • From your News Feed click Groups in the left menu and select your group.

  • Click Members on the left.

  • Find the person you want to mute and click on their name. Then click on the three dots to the right of Message and select Mute Member.

  • Select the amount of time you want to prevent the person from posting or commenting in the group. They'll be able to view the group, but won't be able to post, comment, or take other actions in the chosen time frame.

  • Click Mute.

You can also mute someone from a post or comment they made in the group:

  • From your News Feed click Groups in the left menu and select your group.

  • Go to the group member's post or comment and click on their name. Then click on the three dots to the right of View Profile.

  • Click Mute Member.

  • Select the amount of time you want to prevent the person from posting or commenting in the group. They'll be able to view the group, but won't be able to post, comment, or take other actions in the chosen time frame.

  • Click Mute.

Keep in mind that when you mute a group member, the next time they visit the group they'll see that their ability to post or comment in the group has been temporarily turned off. Rather than surprise the member, send them a private message explaining what you've done and why. Then followup with steps to help the member improve community behavior.


Muting a member is a nice interim step. If things get worse, you can remove or block someone from the group. That's a subject for another post.


Also read:

Use Facebook's Group Rules to Minimize Community Conflict

Start Your Online Support Group on the Right Foot

When My Daughter Was Born with a Rare Disease I Would Have Given Everything

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