Archive for the ‘Internet’ Category« Older Entries |
April 2, 2013 • By Dan Hinmon, Principal
The case was appealed to the state Supreme Court, which declared that the defendant’s negative review is protected speech because there was no proof that his comments were false or were capable of harming the doctor’s reputation.
Yesterday the defendant, Dennis Laurion, wrote the following comment on this site in response to the blogpost. I’ve found his response compelling enough to share as a separate blog post today. You’ll read a very personal response to a lengthy litigation. (more…)
March 14, 2013 • By Dan Hinmon, Principal
Editor’s Note: This is the fourth in a series of blog posts about Dr. Jeff Livingston, an OB/GYN who got hooked on social media when his teenage daughter suggested he launch a My Space page to reach out to high school students who had questions about pregnancy and STDs.
MacArthur OB/GYN is an Irving, TX, medical practice that uses Facebook, Twitter, YouTube, 4Square, Pinterest and HealthTap to engage with patients.
Most providers ask, “How can they possibly have time to include all that social media in their practice?” (more…)
February 1, 2013 • By Dan Hinmon, Principal
Editor’s Note: Occasionally I pull blogposts from the archives that resonate today. This one struck me as a particularly good example of how to use social media to benefit a hospital. Originally posted Sep 14, 2011.
This recognition is based on data reported about evidence-based clinical processes that are shown to improve care for certain conditions, including heart attack, heart failure, pneumonia, surgical care and children’s asthma.
If your hospital is one of the fortunate 405 hospitals in America receiving this recognition, it’s a great opportunity to distinguish yourself from your competition. (more…)
December 14, 2012 • By Dan Hinmon, Principal
But first of all let’s make absolutely clear what a physician should NOT do in response to negative comments: Do NOT sue the patient.
The lawsuit filed by Dr. David McKee, a neurologist from Duluth, Minnesota, is a case in point. Dr. McKee sued a patient’s son for defamation after he posted negative online reviews. Apparently the son was spreading the heinous charge that Dr. McKee is “a real tool.” (more…)
October 18, 2012 • By Dan Hinmon, Principal
In the new world of health care reform, where hospitals will focus more on collaboration than competition and wellness rather than sickness, online communities can play a powerful role in preventing and managing illnesses.
I’m not an expert in online communities, so I’m grateful for people who are.
One of my favorites is Richard Millington, an online community consultant who helps companies develop successful online communities. He publishes a great how-to blog at www.feverbee.com. Although he does not specialize in health care, his principles have a direct application.
A year ago I interviewed Richard for this blog. Based on that interview and ideas from his blog posts, here are seven essential steps to building successful online communities. (more…)
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