Jennings Principal Dan Dunlop, has written an insightful article that addresses the question: Why are hospitals slow to develop online patient support communities?
In Dan’s article, Paul Speyser of CareHubs identifies three key factors:
- CEOs and other healthcare executives are already stretched thin by changes in the healthcare industry and therefore reluctant to add any new initiatives
- Fears that these communities would be prohibitively expensive.
- Concern and misunderstanding surrounding privacy and HIPAA.
Inspite of these concerns, Dan outlines some compelling benefits to participating in online patient support communities.
It’s a good read.
The article, titled The Connected Patient: Information Currency in Online Communities, was published in eHealth Strategy and Trends. You can download a PDF of the article here.
photo credit Flickr: Redbraz