Physicians: The One Thing You Should Not Do if a Patient Posts Negative Online Reviews

There are many good things a physician can do if a patient posts negative comments about him or her on a physician review site.

But first of all let’s make absolutely clear what a physician should NOT do in response to negative comments: Do NOT sue the patient.

The lawsuit filed by Dr. David McKee, a neurologist from Duluth, Minnesota, is a case in point. Dr. McKee sued a patient’s son for defamation after he posted negative online reviews. Apparently the son was spreading the heinous charge  that Dr. McKee is “a real tool.” Read more